If I need help, should I call the fire department directly?
No, To receive help as quickly as possible, call 9-1-1

What should I do if I'm not sure whether or not I need help?
In any situation where you may be unsure about calling 9-1-1, we suggest that you play it safe and call 9-1-1.  For any situation where your safety is questionable, we are more than willing to help you in any way possible.

If I call 9-1-1 for a medical emergency, will I be charged?
The only time you will be charged for a Medical Emergency is if we transport you to a care facility.  We do not charge for medical evaluations.

Do I have to go to the hospital if I call 9-1-1?
No, it is not necessarily the case that you will be transported to a care facility if we respond to a medical call.  If we deem a patient stable without having to go to the hospital, we can issue a refusal.  There is no cost for a medical call resulting in a refusal.

Can I request response without lights and sirens to an incident?
While we do take in to account requests for non-emergent response, we must also consider the possible seriousness of the incident.  Often, we will respond emergent to a call only to make it through traffic, and then continue on non-emergent once we get close to the incident.

What is a recommended home kitchen fire extinguisher?
The District does not recommend any particular brands but any extinguisher with a 2A:10BC rating is sufficient.

How do I contact the TLMFPD if I dont' have an emergency?
During normal business hours call 719-484-0911.  

Who do I call to arrange for a home mitigation inspection?
During normal business hours, call 719-484-0911

How do I set up a fire station tour?
During normal business hours, call 719-484-0911

How do I request a visit from an on-duty fire crew?
During normal business hours, call 719-484-0911

How do I get a copy of a TLMFPD fire/EMS report?
During normal business hours, call 719-484-0911

Who do I report a broken or leaky fire hydrant to?
Contact your local water department

What is the District's ISO (Insurance Services Organization) rating?
The District has an ISO rating of '3y'.  This means that if you were within 5 road miles of a fire station and have a water supply (hydrant, cistern, etc.) within 1000' of your property , the rating is a '3'.  

If you are within 5 road miles from a station but farther than 1000' from a water supply, the rating is a '3y'.  

If you are farther than 5 road miles from a fire station but are within 1000' of a water supply, the rating is a '10W'.  

If you are farther than 5 miles from a fire station and farther than 1000' from the nearest water supply, the rating is a '10'.

How do I get a burn permit?
To get a burn permit, go to the El Paso County Health Department's website .

How do I make a CORA (Colorado Open Records Act) request?
Click here to see the District's CORA policy page

How can I find out if the TLMFPD is doing any hiring?
Click here to see the District's employment page

What can you tell me about the District's efforts to have a November 2017 mill levy vote?
Click here to go the page on the District's mill levy efforts.







FAQs